Is there something our technicians should know beforehand? Please specify if you have any further questions?
Please fill the Serial No / Part No
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Your information is not shared with any third-parties. Your information will only be used for repair process.
Choose About This Mac from the Apple menu (apple logo) in the upper-left corner of your screen. About This Mac shows an overview of your Mac, including the name and version of its operating system, its model name, and its
If you see an About This Mac window like the following, double-click the version number beneath “OS X” to reveal the serial number:
Open the System Information (or System Profiler) app from the Utilities folder of your Applications folder, or click the System Info (or More Info) button in About This Mac. Select Hardware on the left side of the window,
then find the model name and serial number on the right:
If you can't use About This Mac or System Information because your Mac doesn't finish starting up, look for a serial number or model name on the outside of your Mac, or on its original packaging, receipt, or invoice